Last updated: 11 October 2026
We want Pendulum to genuinely help you. If it isn't right for you, we offer a 30-day money-back guarantee: you can request a full refund within 30 days of your order date, for any reason — no questions asked, no hard feelings.
Refunds are processed by our payment partner, Paddle, who is the Merchant of Record for our orders. To request a refund, visit paddle.net and look up your order, or email us at kimmip@theclinic369.com and we'll help you through it.
Once approved, refunds are returned to your original payment method. Paddle's own Refund Policy also applies to your purchase.
Nothing in this policy limits any rights you have under Australian Consumer Law or other applicable consumer protection laws.